Downloading firmware 2.4.1.157 keeps failing on C-8 Pro

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1

Platform Version2.4.0.145
MAC Address34:E1:D1:81:CD:63hide
Hardware VersionC-8 Pro
IP Address192.168.88.45 (Ethernet)

Download is very slow >10 minutes. Gets to about 60 - 70 percent then fails. Internet test good. Router and network switches all restarted.
Tried multiple times.
Nothing reported in logs

2

Try rebooting the hub and then try.

3

This will sound strange, but most of the time it seems to help -> go to Settings | Network and reverse the Auto/100Mb speed setting.

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4

Yes rebooted several times.

5

I'm checking it now. Please delete the hub id from the post.

2 Likes
6

thebearmay solution worked
Changed from 100mg to Auto
Also connected to wifi.
Not sure which helped but the download and update worked.
thanks

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7

Most likely switching to auto negotiate. When I had 100mbs Internet service and the hub was on auto negotiate the UI would freeze up. The devices worked fine just the UI froze. I had to switch the hub to 100 and no more issues. Fast forward to I got 1 Gig fiber service. I had the same problem. The updates for the hub took forever if they would download at all. BobbyD told me to change back to auto negotiate on the hub and it worked with no issues. So based on that I would say switching to auto was the fix to your issue.