Hi, I am just wondering if the HubProtect service works for all versions of HE... I am not seeing anything in my portal related to it... but I may just need to upgrade the firmware on my device... thoughts?
Believe the Zwave portion is only available on the C5/C7
To be more specific, North American C5 hubs that use the onboard z-wave radio. Or if the external USB z-wave radio dongle used with a C5 (or C3/C4) is the UZB zwave.me dongle and looks like this:
I am all Zigbee all the time so the ZWAVE stuff is not an issue for me... but I have the first release of the hardware... I guess a C3? with the external radio stick. I am wondering if hub protect will work on that device... and if so... then I guess I'll have to update the FW and see if it shows up on the GUI.... right?
Free hub replacement of the same model and cloud backup on secure servers, along with restoring apps, settings and devices are available to all hubs. Restoring Z-Wave is only available as mentioned above.
Thanks very much for the info everyone!