Does Hubitat support actually provide support for anyone?

[jared.zimmerman]

@bravenel

Maker API - "No response from hub" (cloud)

I would contact support. They can look at your hub and give you a better idea of why things aren't working. Whenever I've had an issue @bobbyD had identified the cause with pinpoint accuracy. (except the last time, when before he had a chance to respond, I did a factory recovery - luckily that didn't break anything).

Can't get second user logged in to hubitat

tried that, no new device in the device list.