Device Issue with Google Home

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1

I have two GE Z-Wave Plus 14287 fan controller switches. One I installed about a month ago and this reports in Google Home as a dimmer and I can adjust the percentage to change speeds. The second fan switch I installed a couple days ago and it is displayed in GH as a switch and not a dimmer, so I have no way to adjust the speed.

The devicetype, MFG, and deviceID are all identical between both devices. Both are also using the same stock driver.

So I am not sure why two identical devices are reporting as different device types in GH, the only variable is the time at which they were paired to the hub.

Ge
Ge.png1484×515 28.3 KB

GH1
GH1.png1440×2880 111 KB
GH2
GH2.png1440×2880 78.1 KB

2

Did you tried the magic words? Hey google synchronize devices ?

I suppose you are using the same driver on both fan controls?

3

Yes.

Yes, the device details I attached above is exactly what both devices show.

4

Ok, did you tried to remove the device from GH integration on HE, sync devices on GH, then re add the device on GH integration on HE and sync devices on GH?

5

Yes, this was actually the first thing I tried.

6

Ok, remove the device from GH integration on HE, sync devices on GH, change the driver to smart dimmer, re add it to GH integration on HE, sync devices on GH, then change the driver back to fan.

7

Done, but still shows as a switch.

8

I suggest to do it again but change the name to light instead fan before adding to GH integration. You can change the name later.

9

I will try it again, but I did not have to do any of this with the previous switch,

10

I know, but google has been weird lately, I had to do many things to make it work, not HE problem, is google changing their way to work. I had to delete some of my speakers because them did not worked but they were in the same account, some devices were available in some speakers, not in others, and more...

By the way, did you confirm the device was deleted from GH?

11

Yeah I watch it disappear before proceeding.

12

Its still being stubborn switch.

13

Do you have sharptools? If yes, it show up as a dimmer? I have no other suggestion.

14

Sharptools see it correctly as a dimmer.

Edit: Maybe I will just remove it from GH for a couple days and then re-add it and see what happens.

15

My last suggestion is deleting the device completely, re pair with light in name, add it to google. Sorry but I have nothing else to help. Maybe someone else have a workaround.

16

Yeah its weird because I added a Leviton dimmer the same day and had no issues. This is actually the first time I have had an issue with GH.

17

Doubt I'll be much help either - but I thought I'd throw this out there. I think Google Home pays particular attention to the current states of the device. I think when you add a device that is how it decides capabilities. Such as the current states shown here from the Hubitat device page for a dimmer outlet I have.
image
Any chance the new fan wasn't fully configured yet / didn't have a level value when you tried to add it? Or does one of the fans show different info in this section than the other?

18

I ended up re-paring the device to HE and now it reports correctly in GH.

19

Thanks for letting me know.