Device Firmware Updater Issue

[JoeJ]

I'm trying to do an OTA update on a device (Zooz ZSE42). I've uploaded the .gbl file to the File Manager and launched the update app. I get this screen:

When I click update Z-Wave Firmware I get this screen:

What am I doing wrong? I see no where to enter the device or the .gbl file.

[hydro311]

I've run into that recently too... Try uninstalling & reinstalling the Device Firmware Updater app -- you won't lose any of your library files when you do that.

[JoeJ]

Thanks for the info. I just uninstalled and then re-installed the app and it no longer shows up in Apps list!? If I go back to built-in Apps and attempt to select it again, it then runs the app.

Anyone know why this no longer showing up in the Apps list?

[JoeJ]

@JoeJ

Anyone know why this no longer showing up in the Apps list?

Never mind- Just found out that the Device Firmware Updater NEVER shows in the app list.

[jtp10181]

Device Firmware Updater- Cannot remove or show?

Thanks- I thought it just me. This is incorrect. For any App, when you open it for the first time if it does not have any sort of prompts for info the first thing you should do is press "Done" which installs it. Then go back into it from the installed apps list. Unless you wish to just run it and never actually install it. I just deleted my Firmware Updater app and reinstalled it this way, its back in my apps list like normal. This is also true and needed sometimes, so possibly it is bett…