Today I did my routine 3-month test of my smoke and carbon monoxide and the hub and dashboard responded immediate to the alarm, however the notification to my phone took about 20 minutes to start. I have done test many times in the past and this is the first time that this has happened. I only use such notification for when I am traveling but now, I don’t feel comfortable at all using Hubitat for smoke and carbon monoxide notifications. Any Ideas of what the cause of this very long delay may be? I’m using C7 with version 2.3.9.184. Thank you for all your feedback.
Need more info about this notification.
How did you configure it in HSM?
This afternoon I tested again and immediate the HSM reported smoke and CO. Also at the same time I received notifications on the mobile app of these events. So this issue seems to have resolved itself. This has been working without any problem for more than 2 years (when tested) so apparently there may have been an outage someplace. I am not sure how Hubitat's notification system works, however, it would be nice if there was a dashboard to notify users of such outages if there is ever any outage from there side.
Ah, it was Hubitat’s mobile app on your phone that was the notification device.
There’s probably no way to know the exact source of a 20 minute delay in receiving a notification like that, since it was pretty brief and apparently an isolated thing.
There is a link that can show users the status of Hubitat’s remote admin service, but I think that’s all. If there is a widespread outage in any of Hubitat’s cloud-based features, I’d expect to see an announcement here in the forum.
Out of curiosity, are you using a Verizon phone? There was some kind of major outage yesterday, although I’m a Verizon user and wasn’t affected.
I apologize ahead of time if this sounds preachy, but Hubitat isn’t intended to be used as a reliable remote monitor for life safety devices like smoke and CO detectors.
I have both integrated with my hub, but I don’t consider the remote notifications to be a critical need for my household. Smoke and CO detectors notify building occupants to get out of a hazardous situation and call for help, and I’m OK with that functionality.
If I wanted to truly rely on remote monitoring, I would pay for a UL certified alarm system that includes smoke/CO detectors, and has a central monitor station that can dispatch local emergency services.
