C7 hub
Powered off for a bit and replaced my router. Reconnected. The router sees the hub. But when I use the app to connect to the hub it acts as if it's new and has no data! Suggests a restore from backup. Am I missing something here? I've restarted the hub in the past with no issues. Using a static local IP and confirmed that it coñected to same, however my ISP assigned up did change ...
How are you removing power from the hub?
Using the Shutdown option (in UI), then waiting for red LED, then physically removing power is the only safe way -- if you just yank the power, the database can easily get corrupted.
2 Likes
So do it.
Database got corrupted somehow and it wants you to restore a backup.
How long should restore take? Been over 5 minutes already still says restoring. I have a very small network. Nervous
That backup is probably hosed.
I would actually download all the backups you can before doing anything else, just in case more get made you don't want it to wipe out all your good ones.
Then just go down the list newest to oldest and see if you can get one to work. I suspect that 3/15 one will work. Hopefully you have not added any new devices since then?
Sigh.... Yes, the 3/15 backup restored (and i did have them downloaded). I probably made a few minor app changes since 3/15 but no new devices and I don't think any new apps.
Lesson learned, will make more frequent backups and keep downloaded copies.
Thanks all!
1 Like
Partly right. You actually want to make a few less scheduled backups that way you can cover more ground if you have to go back farther to get a good backup.
Then you do some manual backups after you make some big changes or things that you'd be sad to lose.
Doing daily backups is probably the worst choice because then you only have a few days of backups since there's a limit to how many backups HE keeps.
1 Like
Unless you have Hub Protect, then you can do more frequent local backups and longer interval for Cloud backups. So you get a short frequent local database backup plus a longer archive in cloud backups. Thats my strategy anyway.
1 Like
Yep, was just going to say the same. Mine's set for nightly local and weekly cloud. Best of both worlds.
I do the same as you, but he's showing only local backups, so that's what my advice was focused on. 
Protect or not, the nice thing about local backups is that you can download and keep as many as you want -- you're not limited just by what HE shows in its UI.
Assuming you remember to download. Which I have forgotten more than once.
I did set up a script on my NAS to grab my local backups for me, but I don't think most people are doing that.
1 Like
Same here, automatic scripts on the "server" downloading daily backups for each hub and keeping them for 30 days.
1 Like
Yes, i agree weekly is probably best.
