Dashboards out of date

🛎️ Get Help
1

Bug Report
Step 1: If I have a dashboard open on my iphone, then go back to home or turn off my iphone for a while.
Step 2: Open Safari again (or open the Hubitat app again. It seems to do it in both.)

Bug: The displayed dashboard is out-of-date and doesn't update until I manually refresh.

2

Is this a cloud dashboard or local dashboard?

Also, what hub version are you running?

And is this when on your home network or remote?

3

Same as I reported several days ago. I have some tiles update ok but some do not until a browser refresh. From the various responses to my post, many people have the same issue. Mine is on Android​ S8 Edge running Chrome. All version details provided already.

2 Likes
4

I get the same on Android using Chrome. Local dashboard.

5

Ultimately, it's a browser, if it kills javascript in the background only a refresh of the page will fix it.

We continue to explore potential causes, but if javascript is dead, we can't force a refresh, only you can.

6

Both cloud and local. Both safari and Hubitat app.
Latest hub version as of yesterday.
Both home network and remote.

iPhone SE
iOS 12.2
App v1.0.3 build 42
US

7

This seems to indicate that javascript timers won't be able to continue past a phone sleep: Javascript stops as I lock iphone, can it still run? - Stack Overflow

So you might not be able to fix this for users who pin a dashboard to the home screen.

However, in the case of the Hubitat app, you should be able to detect a resume from sleep and force the refresh of the webview yourselves. (iPhone app developer here.)

1 Like
8

Yes this is something we are looking into.

1 Like