I love my Hubitat except for the dashboards. They are a pain to create. After some reading and a few videos I created a beautiful dashboard. In the mean time I wanted to improve my Zigbee Mesh so I shut down the hub for 20 minutes and booted it back up. Now my dashboard is gone! What did I miss? I am very frustrated because I spent a lot of time on that dashboard.
I did re-read the documentation and I combed through the community help but I didn't see anything referencing this issue.
Where has it gone from exactly? If you mean you just can't see it on your phone or tablets any more it may be that when rebooted the hub got a different IP address. Or is it completely gone from your apps, in direct admin mode?
Along similar lines to @Inge_Jones 's question, if you open the Apps page of the HE web UI, under the Hubitat Dashboard App, do you still see the dashboard listed? E.g. do you see something similar to this, where I have highlighted my dashboards under the parent HE dashboard app?
Have you lost anything else or just the dashboard? I take it you don't have a backup downloaded? When you shut down did you do so via the user interface, or turned off power without shutting down. I see you have described it as shutting down, just want to be sure that's what you meant
The hub has a default, automatic backup on a daily basis and stores the last few on board (five, IIRC).
Might be worth going to the hub settings menu in the web browser GUI (not the mobile app) and consider restoring a backup from prior to this incident.
Edit: although if OP is willing to continue troubleshooting a bit more, the underlying problem might become clearer, even if restoring a backup could resolve it. The issue, as described, doesn’t entirely make sense. Shutting down the hub does not result in this kind of data loss, as a general rule.
The problem is that the file disappeared on the 8th. I did try to restore the file that very day and I thought it worked but it turns out it did not. Now those files are gone. I wanted to back up to my synology NAS but it seems that hubitat won't let you do that which, if correct, really sucks.
The built-in, automated backup feature saves backups on the hub itself. But you can download a backup and save it to any device you want. It’s even possible to run a script that automates downloading of hub backups.
Several people have shared the scripts they wrote, including one written in Bash that the dev uses on his synology NAS.
I guess in future you could do what I usually do after a huge success in a game or some complicated work on a document - save (or in your case take a backup and store it off hub) then and there!
