Corrupted database after hubitat update

🛎️ Get Help
1

Platform Version: 2.4.4.135
Hardware Version: C-8 Pro

Hi all, I have been needing to restore my hub using a backup file on a daily basis for the past few days.

Issues faced:
1/ Hub will show blank page when clicking on devices on the Devices page;
2/ Hub becomes unresponsive
3/ Rebooting will come up with error page that database is corrupted, requiring a soft reset + restore

I noted the latest update 2.4.4.135 is stated to " * Likely fixed a steady memory leak on C8 pro hubs." - not sure if memory leak was the cause, and whether it has indeed been fixed.

Has anyone else been facing the same issue?

2

Needing to do this once in a great while wouldn't worry me, but every day isn't normal or workable. From what I've observed, repeated DB corruption is often due to a failing power supply block - try substituting a known good block and see if that makes it work better. If it doesn't you may need to have one of the staff look at the engineering logs to see if they can spot something.

1 Like
3

thank you. I will get a spare 5V/2A USB-A power brick to standby.

I am new to Hubitat, and have used the hub for only 2 months. hope it is really not a hardware issue.

1 Like
4

Just to get a little more info...the C8-Pro is picky about power supplies, were you using the power supplied that came with the hub when these problems started?

5

Yes, it has been the original power supply that came together with the C8 Pro, in fact since the start when I set it up till now (~2 months).

1 Like
6

This is a very unusual issue...don't remember ever seeing it. If swapping power supplies doesn't help w/the database corruption, you should go back to the original one, then, to ensure best power supply compatibility w/the hub. :slight_smile:

After you replace the power supply, do a reboot w/database rebuild ("Advanced" check box on the reboot confirmation dialog, then choose rebuild database.)

Then monitor...