Completely Unable to access my hub

Hello,

I'm in a tricky situation.

I am able to login to my account and view the hub on my account.

My hub is also running routines and maintaining the automations and settings.

Whats really messed is this part: I can't access my hub at all.

On desktop or even the mobile iOS app; I am just not able to login to the local "169.xxx.x.x/" address. All that happens is the screen either freezes or just loads forever.

Again, I can view my account and see that the hub is still there and its showing active; but when I try to access the actual hub and the apps/automations/settings/devices...I can't get past the loading screen.

A 169.xxx.x.x address is what is known as an "automatic private IP address" that a device assigns to itself when it can't get a valid IP address from (presumably) a DHCP server.

If you look at your router's clients table do you see the hub and does it show a valid IP address? If so, try using that to access the hub.

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What @brad5 said... I've had a similar experience in the past, after a power outage or blip it seems that the hub boots up faster than my router, and tries to get a dhcp address assignment before the router is ready. Probably will self-resolve within the next 24 hours, or to speed things up, maybe unplug the lan cable for a few minutes so that the network connection is interrupted?

Worst case, it would re-attempt a dhcp lease on start-up - but without a valid IP to reach it, there's no way to shut down or reboot gracefully...

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Sounds like an IP issue.

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Probably not applicable to this situation, but sometimes, you might be able to access it at:

http://hubitat.local/

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bingpot!

I was able to access the hub and download the latest patch which seems to have fixed the IP routing address.

I'm now being directed to 192.168.86.22 instead of 169.xxx.x.x

thank you for the help!

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