Chromecast problem

I do not get it. Why did you close this topic: Chrome cast tts quit working - #44
?

What is the right forum to discuss about the problem which is still there because of the latest hub firmware update? I do understand that some of the comments were "in your face" type of thing but closing the topic is just awful way to deal with it.

Believe the topic was closed because:

  1. Hubitat staff have taken note of the issue and promised to look into it
  2. Hubitat had made the decision that it was not a major incident and will not be pulling .132
  3. The discussion was borderline hostile
  4. There was no further illumination to be had by allowing a thread that was heading toward hostility to continue.

Or in other words, the topic had run its course.

7 Likes

Yeah I think you are right about the reasons but still this is a community where people want to share their thoughts or write about how they for example deal with the problem while waiting staff to do some magic. Like they always do and I appreciate it!!
Still saying.. there's a different ways to deal with hostile action and for the great community like this...I think it should not go like this.

It’s always a subjective call, and one I’m sure that was not made without some deliberation, but sometimes it is necessary to give everyone a chance to cool down and move away from the emotional response.

1 Like

Moved to debate chamber.

Honestly shutting down threads like that is exactly how it should go. As @thebearmay pointed out it had run it's course and Bruce answered why and the aggressive user kept on escalating it. Closing it helps maintain the community instead of letting threads devolve into all out toxic brawls that harm the community. Bruce is aware of the issue and will fix it... That's how it always goes. Now I want tts for my homepods... Bryan needs to move his butt on that...l.ol

1 Like

Just to clarify, I was the original OP on that topic and I wasn't the one to keep escalating it. In fact, I wisely kept silent. In fact I was beginning to regret starting it and glad it got shut down.

4 Likes

My apologies... I meant the other guy... Corrected.

3 Likes

Yeah, me too. I have gotten rid of my Echos and the only reason I'm keeping my Google's is the TTS.

@righgow1, no apologies needed.

1 Like

Agreed. I was just starting to think I needed figure out how to mute a user when I reached the bottom of the thread and saw Bruce had closed it.

4 Likes

You can mute a user by clicking on their profile. Once the profile is opened, you click where it says normal and you can either Mute or Ignore. Muting just turns off any notifications from comments they make. Ignoring hides their responses. I have only done this for two individuals. I usually also look at other comments they have made to see if it is a pattern (in the last case I used it, nearly all of the user's comments, even on other threads, were along the same line demanding that HE staff take away functions from built in and 3rd party apps that they determined were completely broken or non-functional. I don't have anymore time for that and they don't really want assistance.)

image

1 Like

I agree to disagree with you guys. :slight_smile:
For me it didn't go over the line even though it was ...like I said..In your face.

Muting is okay but closing a thread is not and that's my honest opinion. :heart:

We will pretty much always close a thread that has gone hostile. Nothing stops anyone from starting a new thread, like this one. The point is to break that energy, as it does nothing for anyone.

Meanwhile, this issue with Chromecast TTS has been fixed, and that fix will be in the next release.

12 Likes

Thanks. You did the magic again :+1:

2 Likes

Not me personally. Our team is on top of things.

4 Likes

I'm glad to read that it has been fixed. I'm looking forward to the update showing up. I hope it will be soon.

1 Like

2.3.4.133 is available and appears to have fixed the problem.

3 Likes

That's true! Great!

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.