Cant update a C-5 running 2.1.1.112

[jon1]

hi im trying to deploy an older C-5 after some time of it sitting in storage. its running 2.1.1.112. I got into the web browser and it shows there is an update available, but when I do the update, it downloads and extracts ok, but when it starts Applying Update, it just sits there for hours, never completes.

Any ideas?

[jtp10181]

There was a point where some changes were made to how the updates work and after a while they depreciated the old system, so anyone who never updated is stuck. You could be in that boat but I am not sure when those changes happened.

You can try using the diagnostic tool though. Use the "Download Latest" button and then "Restore Previous Version" which can also be used to update despite the name of the button.

Make sure the hub date/time is correct also, I think that can mess with updates if its too far out of sync.

https://docs2.hubitat.com/en/user-interface/advanced-features/hubitat-diagnostic-tool1

[Ranchitat]

You might try stepping through some older versions...?

Release Notes

What If I Just Stop Updating?

There have been a few cases where something in the back end changed that eventually people on very old versions had a hard time getting updated when they finally did want to. Also, if you do encounter any bugs that you want to report and have fixed the first request will be the update and then see if it still happens. Other than that I don't think there is a NEED to update unless you want the new features that often come with the most recent version. Maybe try updating once a year and see how…

[jon1]

diagnostic mode, restore previous version was the trick, now updated to 2.3.6, thanks!