Can't log in on lap top but mobile ap works

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1

I'm hoping someone can help. When I log in on my laptop, my registered hubs are there but the "connect to hub" is grayed out. I am able to log in on my mobile ap. Any advice on how to fix this?

2
  1. Is your laptop on the same network as your hub?
  2. Is there a VPN client running on your laptop? Have you excluded LAN traffic from the VPN?
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