Can't Get Moes Scene Switches to Reconnect to C-8 Pro

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1

Yesterday I updated from a C-8 to a C-8 Pro using a cloud backup to migrate all the Zigbee and Z-Wave devices from one hub to the other. The C-8 Pro gave me a message that Zigbee radio signal was weak so after looking at windows Wi-Fi analyzer app to see what channels were being heavily used, I moved the Zigbee radio on the C-8 Pro to channel 26 and increased the power level to 12. All my Zigbee devices seem to have adjusted to the new settings with the exception of 4-button Moes scene switches.

I have tried re-acquiring the scene switches by holding down button 3 for 10 seconds until the lights rapidly flash and I get a message that the Hubitat found and connected a previously joined device to the hub. However, the Hubitat is still not seeing any button presses from the keypads.

I am using the Tuya Scene Switch TS004F driver by @kkossev for integration and I’m running platform version 2.5.0.159. Updating to this platform version was done right before the migration from the C-8 to the new C-8 Pro.

Any ideas would be greatly appreciated as I use these keypads throughout our home and they are a primary control point for the Hubitat.

Thanks in advance for the help

2

Use the Double Luck voodoo to pair the remotes.

3

Thanks @kkossev . I’ll give that a try

4

Thanks again @kkossev . The procedure worked though in some cases I had to go through the process multiple times.

I did notice one strange thing. When you start zigbee pairing you get a message about “preparing the network”. Sometimes this message is displayed for 10+ seconds, sometimes for just a second or two, and sometimes it is barely displayed before the pairing process begins. What I noticed was that unless the preparing network message was displayed for 10+ seconds, the keypads pair process wouldn’t work even though I would get a message that the keypad was re-paired. Very strange but I thought I would pass that along. In any case, my situation is solved. Thanks again