Can't Create New Phone when Installing App; Always reverts to existing phone?

Tray,

I apologize for the lack of clarity. I am trying to be clear. this time I will answer your questions directly.

... the issue is just that you are not given the option to choose the device on log in for the second phone (that is what it is sounding like),

Yes. I thought that I stated this in my first post but apparently I was not clear enough ...

However, you never answered my last question on the other post: Are you both logging in with the same username (e-mail) and password? If so, that may be part of your problem.

We are using different email addresses,

Android App Logging out on devices - Possible fix or workaround

Thanks ... I read the article ... both phones have been logged in/out many times. I there is a suggestions that the old phone is still "logged in" that would be unrecoverable for me as the phone has been reset and traded-in. If that is my problem, I will need another solution.

cannot see the end of the DNI in your screenshot

Odd ... but I recopied here using a different method
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Executed:

  • Edited the DNI to add OLD on the web interface to the browser
    image
  • There was no "Swap Device" option ... but there are not that many automations applied to this phone ... so no big deal
  • Logged out of the phone app
  • Force stop Hubitat
  • Clear cache
  • Clear storage
  • Log into phone app
  • Select hub
  • Phone App logs in with no request to "change device"
  • Phone App logs in with "Cellphone-Damian" but what I need is for it to log into "Cellphone-Elizabeth"

Sorry for any confusion.