Where is the option to backup the C8 for the purpose of migrating to the C8 Pro?
This guide should hopefully help...
4 Likes
Ah... I was looking for this option Create a cloud backup for C-8/C-8 Pro migration
As I am a subscriber (& already used that option for C7 -> C8) it was not there.
Thanks for the info. Hopefully my C8 Pro will be up this aft.
1 Like
It always seemed strange to me that a C8 -> C8 Pro does not have a free cloud migration. Probably because it is technically the same hub "level", so it is not considered an upgrade, but it seems like it should be.
I think it is an option, just not if you already have cloud backups subscribed. Then you just use the regular cloud backup system to migrate.
5 Likes
Same as Jeff, my understanding is you can use the migration backup process to move from a C8 to C8-Pro. Where did you see that migration from C8 to C8-Pro was not supported?
@bobbyD - can you confirm? Does below indicate that C8 > C8-Pro free migration is not supported? Thanks.
There seems to be misinformation floating around here. I have a C-8 without Hub Protect and a C-8 Pro with Hub Protect. Here is the Backup and Restore for the C-8, showing that I can create a migration backup for the C-8:
2 Likes
I guess that is me 
I swear I read that somewhere on here, and I have no Migration backup option on my C8, but maybe that is because I already have Hub Protect? Does that override the Migration setting so that making a Migration cloud backup option does not show?
Yes, that is what I saw on my C7, migrate to a C-8/C-8 Pro option. They are combined, and that does not show on my C8, but it may be because of I have Hub Protect.
I guess without Hub Protect people still see that option on the C8?
Update both hubs to the latest firmware and then shut down and unplug power for 1 minute before the migration and restore. After the migration backup completely turn off the old hub.
Correct, that's what I already said above.
(cloud backups = any subscription that gets you cloud backups)
2 Likes
Yeah, I agree 
As a rule of thumb, upgrading from older hub model to newer hub model should get free migration. Anything other than that is indicative of a 
2 Likes
