C8 individual ping settings not retained on leaving settings screen

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1

Hi
I think I have found a bug
C8 Platform Version 2.3.8.118
in Settings/Zigbee Details
If you turn off the ping on individual devices when you leave settings and return the ping is set back on. Which sort of defeats the purpose of individual settings.
Thanks
Rick

1 Like
2

@gopher.ny

Same...changes to ping settings are definitely not getting saved.

C8-Pro, 2.3,8.118.

Enable ping on two devices. Save the setting, and after confirming the save, the Ping settings are reversed back to original.

Original:

2024-02-13 08_10_56-Hubs, Network, & Tech
2024-02-13 08_10_56-Hubs, Network, & Tech1558×180 23.8 KB

Updated:

2024-02-13 08_11_05-Hubs, Network, & Tech
2024-02-13 08_11_05-Hubs, Network, & Tech1559×172 25.4 KB

Save the change:
2024-02-13 08_18_46-Hubs, Network, & Tech

2024-02-13 08_11_25-Hubs, Network, & Tech

After confirming save, Ping settings go back to original:

2024-02-13 08_11_41-Hubs, Network, & Tech
2024-02-13 08_11_41-Hubs, Network, & Tech1566×165 23.6 KB

2 Likes
3

Same on my C-8 (not pro :cry:)
@gopher.ny

4

Oh no, now the non-Pro owners are showing up. :wink:

1 Like
5

Is there any chance this is being looked into.

I have after some experimentation I discovered discovered that while some devices require a ping to stay connected others seem to object to being poked and lock up,

6

It should be safe just to leave the default settings as they are (enabled).
Sleepy Zigbee device will not respond to pings - the HE command will simply timeout after 10 seconds.
No device should lock up... Can you give some examples of problematic Zigbee devices?

7

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