C7 Hub crash - any logs I should collect?

One of the C7 hubs crashed this morning @ 5:47:13:858 and I noticed it at about 10:45

Hard rebooted the HE and all came back online but with warnings that the zigbee network was down.

I checked and zigbee devices are working ok.

I am not concerned by this, this is the first time I have experienced a total HE crash in 16 months of usage.

The logs come to a complete halt at 05:47 so assuming that is when it crashed.

About to move to a new house and will completely rebuild HE back into a Home Automation hybrid with Node Red providing hub oversight/management.

So as long as the system is good for the next 6 weeks All will be good.

Tagging @gopher.ny

Please PM me your hub's id, and I'll take a look at the engineering logs.

3 Likes

Is hub on a UPS?

Yes it is, both of them are.

1 Like

My C7 hub has been doing the same, can I send you my id as well? Thx

Sure.