C7 - Can't connect to wifi

[tommy.s]

Hi all, I have just got a C7 and TL-WN823N wifi dongle.
I have been able to install the drivers without issue and scan for wifi network found my network.
However I can't connect to the network. The green circle spins for a while then it says 'Cannot join network'.

I am using a 2.4GHz Android mobile hotspot, and the C7 is on 2.4.0.151.
I have tried restarting with and without the dongle, reinstalling drivers and different browsers.

Any ideas.

[sburke781]

Is there a reason you are trying to use a Hotspot on your phone, vs a connection to an established Wi-Fi network? Are you only looking to temporarily connect to the Internet to perform firmware updates and then rely on Z-type comm's from there....?

[tommy.s]

Yes, because I don't have and established wifi network at home.
I am hoping to do initial set up with mobile hotspot and then rely on local zigbee for all automations.

[sburke781]

Separate to that... the likely possible reasons for not being able to connect to your Wi-Fi hotspot on your phone could be .... There could be some authentication or security-related issue.... hard to tell.... I expect your use is not a likely use-case factored into the Wi-Fi connectivity setup the HE boffins have in their test cases (I am likely wrong).... Just a guess...

[sburke781]

@bobbyD - hopefully my lack of tagging in recent times will allow me to call on you to direct @tommy.s in the right direction as to whether the security settings of the Wi-Fi connection from the HE to a Wi-Fi endpoint will support a phone HotSpot... and / or who is best to answer questions in this space... (not to say there is a quota or limit to the support we can ask for... )

[tommy.s]

Today I got it working, by connecting to a different android phone.
I then changed the network name on my phone the match the other phone and somehow it now connects.

Thanks.