C-5 to C-8 Migration Failed

Hi, I've just tried the migration and it failed to restore leaving me with no options to retry it.

I backed up my C-5 to a cloud backup and shutdown the C-5
I started the C-8, logged in and selected the cloud backup.
I then got an error that just said 'internal error'

I can see my 'rooms' have migrated but nothing else. Backup & restore on the C-8 doesn't show my cloud backup.

Where do I go from here? How can I try the restore again?

Sorted it. Did a soft reset then tried again and it worked

4 Likes

Post your z-wave details page so we can make sure it's ok

Here you go, I only have ZigBee devices though. Everything seems ok.

Ahh, was gonna check for ghosts. NM... Carry on! :slight_smile:

1 Like

We have plenty of ghosts at the moment, not Hubitat related though :ghost:

1 Like

ghostbusters 2 GIF by Stan.

I know this was a month ago, but can you elaborate? (I'm not familiar with a soft reset). Did you do this to the new hub before restoring? Or for some reason the old hub? or after restoring?

On the new hub, instructions are on this page

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.