I bought a used hub off eBay, a C-4 model. I updated it to v. 188.8.131.52. I bought and installed a GE/Jasco smart outlet, model ZW1002, which seems to be the same as the GE 14288, as far as I can tell.
The damn thing just won't get detected. With the hub less than 16 inches from the outlet, I've done all of the following several times:
- started Z-Wave Exclusion and pressed the button on the outlet
- started Z-Wave Inclusion and pressed the button on the outlet
- unplugged the hub for 30 seconds and plugged it back in
- factory reset the outlet
- reset Z-Wave radio
- disabled and re-enabled Z-Wave Status
No device ever shows up, on the Inclusion or Exclusion screens, and there are no messages in the System Events screen (except for systemStart events) or the Logs screen.
I'm tempted to just use this hardware for target practice. But before I go down that road, is there something I'm missing? Is this outlet incompatible with my hub? I can't find any documentation about the differences between the C-4 and more current models, except that the radios are updated and apparently newer models don't use the USB stick. Is there some other undocumented trick I need to do to unlock this mess? An incantation that summons the demon to whom I can sell my soul to make it work? I read that Hubitat is more geared toward the techie, and I thought that was me, but... good lord.