Brand new hub in reboot loop

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1

Bought a third hub, this one for my office....

It updated, rebooted...
Booted up, showed the loading progress bar... then said it needed to reboot
After ~15 minutes sitting there I pulled the power... it came back up to the progress bar, then said it was rebooting again...

Same exact thing... so it's in a loop where it thinks it needs to reboot.

2

@bobbyD

You also probably should submit a warranty claim. Warranty – Hubitat Support

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3

Yeah, I was hoping there would be some magic alternative URL that I could use to help troubleshooting.

I'm also pretty technical if there are reflash instructions :).

4

Kris - for S&G, go to the Diagnostic Port (8081) and do a Soft Reset. There is a possibility that the reboot is caused by a database issue that will be fixed by a Soft Reset.

Another possibility is that the power supply is flaky - and it would be worthwhile trying a different power supply (5VDC, >=1A).

Cheers!

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5

Soft reset worked, thanks!

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