I am not smart enough to troubleshoot, so hopefully this isn't patronizing ... What I expect next questions to include:
Which driver - native or community?
Show the state variables on the device page.
Does everything work as expected in the Bond app?
Native, as I posted in the built-in apps forum.
The state variables shouldn’t be an issue, since my other bond devices all work, and the errors started with the implementation of the new fan
Per my linked post above, my 6 speed fan is working although admittedly the user interaction is better for 5 speeds and below. I would suggest reaching out to support since you got that java null pointer error and provide them the info suggested above by @jtp10181.
Totally missed that. At least I already admitted to not being smart enough
Installed and integrated my 6th 6-speed fan in the past year, so can definitely confirm. But mine are from one manufacturer, so I don't have broad experience.