Been experiencing this Alexa log error for MONTHS can anyone help?

I submitted a ticket on June 27th. All I got back was a "we'll look into it". I get this log every few minutes. Does anyone know how to help? I'm at the point where it feels like my ticket was just a waste of effort seeing as how it has almost been 2 months without a reply despite following up with them.

Did you see this thread? Alexa - Error making call to gateway Doesn't seem to be a fix in there, but apparently you are not the only one who has experienced this error at some point.

But I wonder, did this start after the C5>C7 migration?

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