I have attached a screenshot of my battery levels dashboard. All eight of the motion sensors are the exact same model and configured as Generic Zigbee Motion Sensors. Yet some report battery level and some don't. Same situation with the four Z-Wave switches - only one of them reports battery level. I see this both on device page and on dashboards. Has anyone run into this situation and resolved?
You may want to check and see if the device firmware is different. Go into devices and see if they vary. I have had the same issue too, that was the cause.
You might try running the configure command on the devices and see if that results in getting the battery report.
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Device Data shows different values but that doesn't seem to correlate with battery info behavior. One of two devices with same device data is showing battery info and other is not.
I tried this which didn't change anything. I also don't understand what Configure does. Basically nothing happens when I click that button.
My non-technical understanding is that it asks the device for what it is (switch, sensor etc), and what characteristics does it possess (motion, humidity, power meter). Normally this is done at pairing, but if you change drivers, or if pairing didn't complete correctly or timely, that info might not all have come into Hubitat. So hitting configure should in this case basically ask for a "confirmation" of what this device does.
Nothing noticeable usually does happen. Occasionally if you do a Save after Configure you will get some different option boxes (settings) in the Preferences sections of the device's settings page. But that depends upon what configuration "brought in". Like you had a light switch that had a basic driver, it only had on and off. You change to an advanced driver that had on and off, but maybe also double tap capability. Simply changing the driver might not enough for the switch or driver to know that it has that double tap ability. So you hit Configure, and it populates this extra Preference setting.
Most often you can see the configure happen in the Logs tab. It usually says something about starting and finishing configure, and maybe depending on what amount of logging you selected some other little things like maybe firmware version or something.
Oh, and for sensors or other battery devices, you usually have to wake them up to get or push configurations. Check the manual for how to do this. Some need a button pressed, or some secret thing done to make it wake.
That's very useful info @neonturbo, thank you!
Update: All my Sonoff sensors are now reporting battery level. Maybe it just took a few days for all the zigbee functions to establish. The motion sensing has always been rock solid though since the initial pairing.
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