I've had an August Smart Lock Pro for the last 5 it so months, and have been by and large pretty happy with it. When I purchased it, I also bought an early generation August Doorbell Camera which was designed to be hardwired. That unit was never installed for a number of reasons, most of which related to the odd square shape and how/where to mount it.
Lucky for me, enough people complained about it and August went to work on the design for a slimmed down, more traditionally shaped rectangle version. They also eliminated the need to run any wires by powering this model with a rechargeable battery, as well as including a wireless plugin chime unit which sounds when a signal is recieved OTA.
First, before anything, find the wood screws that are included for mounting, and throw them in the trash. Be careful not to throw the baby out with the bathwater, though, and hang onto the two tiny machine screws, as you will need them. Why companies put so much into R&D, manufacturing precision, and system reliability, just to skimp out on garbage hardware always amazes me.
After that, immediately figure out how to, and then remove the battery from the unit so you can get it on the charger. Mine was in need of a little over an hour of charging before it was topped off.
If you have no August devices already in operation, this might not be the case for you. But for me, getting the August View up and running smoothly with my August Pro Lock and August Hub was very easy, much easier than my previous August product experience.
Things that caught me off guard (not necessarily bad or good) included:
- Chime plays at the doorbell button which the person pressing it will hear. (Volume and selectable)
- The chime volume for the doorbell button device is set in single digit increments from 1 to 100, while the chime unit inside the house has three (low, medium, & high)
- The image is built with an extreme fish eye distortion
- The selection of 4-5 choices of chimes is pretty bad. Hopefully they enable mp3 or wav files to be uploaded and used.
- After the first day, barely 12 hours, my battery indicator showed 73%.
- Successfully connecting to the camera using the app while away from my house had been spotty at best, requiring I reboot the doorbell remotely multiple times.
I'll reserve full judgment until some updates are sent to address the early hiccups.
Pete