I'm ready to just return the hub and give up. I reached out to support and they provided some steps to recover, but haven't heard back in 24 hours.
It connects to the network, I get a link light on the router and the hubitat shows blue. It gets an IP and if I go to that IP like this: ipaddress:8081
It does come up. I did a factory reset from this interface and downloaded the latest update. Then, when I go to ipaddress:8081 setup
It just says " Update failed, please try again"
I tried unplugging it, factory resetting it again, soft rebooting, and this is always the result.
When going to portal it can't find the hub, I can't find it using any of the advanced methods.
One item of note, when I bring up the base URL, it shows the hardware version, etc and the software version is blank.
Ideas? Did I get a dud?