WTF????? hubitat thinks they're locked but they're not. No control of any of them anymore. These are yale real living z-wave locks. Have worked (though not exactly smoothly) for several years. Suddenly they're all broken. z-wave rebuild hasn't helped.
Remove batteries for starters?
From device detail page (not dashboard) try to unlock/lock it a few times. Does it work? If yes, then good - maybe it was just a missed message?
If not, then start troubleshooting. Do other zwave devices work? Do the lock have fresh batteries? Have you tried shutting down the hub and removing power for 30s? Etc.
What's the log say when you do a zwave repair? Errors? Complete OK? Other?
should have said remove/replace batteries didn't help. Batteries are fresh enough to operate the lock from the keypad, so I assume they're good.
Assuming? Check the batteries with a volt meter. Mine will show 70 percent but low voltage.
Tom
Are any of your other zwave devices on that hub working?
I have had one of my Hubs entire zwave network fail a few times.
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Similar issues here re: z-wave failing. I wish there was a way to detect it and then automatically cycle the enable / disable
Does enable/disable actually help resolve your issues? I have seen many reports of it doing little to help and I can't remember any that said it worked or was a recommended approach.
Yes if the issue s a z-wave lock up. You can tell when this is the issue because usually any z-wave devices you send a command to wont respond.. but also usually at the same time the hub still receives commands from the devices. Under these circumstances if you disable z-wave, wait 10-20 seconds and then re-enable its all starts working... I'd say 100% hit rate. If its not working for you then this may not be the issue you are experiencing
I was able to completely unpair and re-pair one of my locks. Have to bring the hub over to the lock to do the other one. This thing is just too god damn fragile.
It could be but it might not be the hub.
It could be a zwave device causing interference.
I only have 13 zwave devices on my C7 hub and it only happened every few weeks.
I did remove 2 Aeotec Multisensor 6 sensors (read on the forum they were to chatty) and they were the easiest devices to replace with some spare iris motion/humidity sensors I had.
If it happens again I will try pulling power one at a time from each of the remaining zwave devices to see if I can see if a device is causing the issue as hubitat support claims.
I have another Aeotec Multisensor 6 on a C5 hub with no issues and at one point had all of them on a C3 hub along with the other zwave devices from the C7 hub and never saw the zwave stop working like on the C7.
The C3 hub did crash before and now only runs cloud devices and dashboard and has not crashed for a very long time.
But again it could still be the C7 hub zwave. Have to be open minded to all possibilities.
