For years I have used both the built-in Notifications app and the BPT Device Watchdog app for monitoring battery levels in my home. I recently started to notice that Device Watchdog started to report a couple of devices as -999 battery level. Upon investigating the logs I noticed that no events had been logged to the Device watchdog app or the devices behind it since mid December. Now I know that BPT no longer supports this app so for a few days I just chalked it up to something in the HE firmware that changed and caused Device watchdog to stop working.
However, I then remembered that I had a somewhat redundant monitor set up in the built-in Notifications app. Checking those logs and event histories I found that it, too, had not logged anything since mid December. It appears now that all battery monitoring I am aware of stopped working in December and I can't figure out why. Other notifications appear to still be working. Even stranger, no setting ngs in the parent Notifications app seem to be set even though there are number of child apps set up.
It is probably something I did, but it is strange. Can anyone help me figure this out? I have deleted and rebuilt the child apps to no avail. I have re installed the Watchdog child and no joy.
Ok, so the two devices which were reporting -999 in the Device Watchdog app haven't reported since mid December either. Must be a problem with those devices.
But how do I explain the built-in Notification showing no child processes when there are numerous children and the others appear to be working?
The screenshot above says the notifications app has no child devices. That’s presumably true, since the notifications app doesn’t create child devices. Some apps do (but not that one).
If your devices are not reporting their battery status, the notification child apps configured for those devices won’t send any notifications. Just as the device watchdog won’t send any.
Ok, now I
Understand your point on “devices” there should be no devices. Child apps perhaps, but not devices. Let me fix the two device problems first and see where I end up.
Thanks for your attempts to assist me here. I will get back.
It does sound like the devices themselves are the probable source of the issue you’ve run into.
If you can sort out what’s going on with those two devices and their battery reporting, I think you’ll find that device watchdog and the Notification app will start working as expected again.
What you are likely missing is that these battery notifications are monitoring many more battery devices than just the two that appear to have problems. Shouldn't the debug logs and the event page report every attempt to validate the battery levels? Asked a different way, does the Notification app poll the devices or does it work more like a rule trigger. If it more like a rule trigger shouldn't something show up as a scheduled job or the like in the Notifications settings? Some sort of watcher?
This may be just a shot in the dark, but since this sitauation happened to me recently, perhaps this is what is going on with you:
Recently, I had a whole swath of Zigbee devices go offline. I checked batteries, and found that was not the issue.
Upon closer examination, I found that 3 wired repeaters, went "out" at the same time and never came back. They were 2 wired GE/Jasco builtin plugs, and 1 GE/Jasco dimmer. They had to be re-paired. Once I did that, all my battery powered Zigbee devices came back.
I'm not saying that's your problem, but ....
Ok, that may be the root of my confusion, then. I have come to find out that the user supplied driver and app for my weather station removed support for my old but still functional station in his December update. I am still trying to work with him on why. Then, when I didn't see anything in the notifications or the watchdog logs or events, I was distracted and thought I might have a bigger problem. I just completed a migration to a new C-8 last week and thought I might have my first glitch.
Thanks so much for your patience and assistance. This is always a great community!
