2.3.5.124 zigbee worse C8

I just upgraded to .124 last night... immediately on upgrade particular Jasco switches (i have over 30 of them) started flickering on and off in a series of 6 toggles, per light.. Not all 30 but certainly 4-5 switches.

After a while the system appeared to stop the flickering but the recurring issue with switches being unresponsive appears to remain unresolved.

I love the HE product (coming from ST) but am seriously debating whether to move to zwave instead.

I totally appreciate the upgrade element of C8 but cannot understand how there could be this many issues with zigbee.

I wouldn't give up on these, i don't think this had anything to do with 124.
I have 16 of these (dimmers and switches) I installed in a new building a few weeks ago, and I didn't have any issues with 124.

Are you not aware that the C-8 uses a totally new chip that uses Zigbee v3.0 ?? The C-3 through C-7 used the same older chip series (Zigbee 1.2) throughout their life. There's a comment in another topic that mentions (paraphrasing) "backwards compatibility is also reliant on all vendors reading the spec the same way."

It's also true that the ZWave chip is new (800 series) but apparently backwards compatibility is closer to reality for ZWave.

If your Zigbee situation is dire enough, I'd consider moving Zigbee back to your C-7 while these issues get settled. Hub Mesh (OR... HubConnect in my case) is your best friend. :smiley:

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Odd. There's really nothing in a hub FW update that should cause switches to flicker/toggle. Possible coincidental power fluctuation? We had one at our neighborhood last night - everyone had their lights/electrical devices flickering/clicing on/off briefly.

Are all your Jasco switches Zigbee?

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I'm no expert, for sure, but I wonder if cycling the main house breaker, after a hub shutdown, couldn't be tried for some of these non operational kinds of situation? It might be a little inconvenient and some clocks might have to be reset, but it'd be pretty easy to try. Unless, of course, it'd mess up something.

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Since he has Enbrighten switches, they have the airgap on them that he can pull to do a power cycle on the switches that were affected...less disruptive than a whole-house breaker flip. :slight_smile:

thanks for the info - yes I was aware of the new chip set but naively expected "perfect performance"... true "user"... ha

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the switches i have dont have an air gap

Really - Jasco switches and no airgap? That's odd...they don't have this on the bottom left of the switch?
image

What model are they?

the newer embrighton zigbee switches do not have an airgap...

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Bummer, I wonder why they remove something so useful.

I updated this morning and immediately had a Kwikset zigbee lock go offline that has been completely reliable for at least 1 1/2 years. Battery was at 80%. I rolled back to 2.3.5.123. It is now working but very very slowly. I suspect that connection is going to have to rebuild itself.

A couple hours later: the lock is now responding normally again on .123. Because of the magic of zigbee there is no way to know if it was communications with the lock or one of the repeaters along the way.

Usually the dimmers have an airgap (all of my GE dimmers do (both Zigbee and Z-wave), but none of my switches do. Iโ€™m assuming that the purpose being to completely cut power to the load, which can be done more reliably with a switch than a dimmer. Iโ€™m not an electrician, so thatโ€™s just my slightly educated guess.

yes all switches are zigbee

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Sure they do...just stick a screwdriver across the wire terminals :smiley:

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Shut down the hub.
Remove power.
Wait 15 minutes.
Restore power.

Give it a little and see if things are better.

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@fdelima - As in hours rather than minutes...Zigbee meshes are self-healing and while it might not come up from the reboot "fixed" it may resolve the routing/control issues if you give it some time.

No...this is like JG Wentworth...I need a rebuilt mesh NOW!!!

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Is he still in the community forum? I thought he left for Wink.

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Thank you all for the tips.... Ive tried all... and yes its kinda like "whack-a-mole".. one device has improvement while another deteriorates - no pattern at all .... i will give it more time....

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