I had this happen while beta testing. Rebooting the hub from the settings menu did not help. To resolve this I rebooted the hub using the diagnostic tool and then was able to re-download the update using the diagnostic tool as well.
2 Likes
I fixed it, unplugging the hub. Then updated again and it worked fine.
I'm also having this issue.
Bought a c7 last month and all updates are getting stuck because the ip changes. I open an tab. find the new address and all is fine.
From reading above I see that there's a solution, but in general, Is this a feature and not a bug? 
Why is it doing that?
If you don’t create a DHCP reservation, the DHCP source will assign a new IP when requested - often times this is when a device is rebooted.
Yeah, but can't there be a more normal way to do it?
Never had a product the always got stuck on updates
Guess it depends on what you consider normal, I normally assign a reservation to devices that I will reference on a regular basis to make finding them quicker.
2 Likes
I’m looking at the ways to handle IP change on the update page. This is an annoyance that can probably be solved with some coding.
4 Likes
